FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Orders & Shipping
How long does shipping take?
Shipping times vary based on location and shipping method. Standard shipping typically takes 5-7 days, while express options are available at checkout.
Do you ship internationally?
No, at this time we do not ship internationally. We hope to in the near future!
Can I track my order?
Absolutely! Once your order ships, you’ll receive a tracking number via email to keep an eye on your delivery.
Returns & Exchanges
What is your return policy?
Due to the custom nature of our products we do not offer refunds.
Can I exchange an item?
Due to the custom nature of our products we do not offer exchanges.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please send us a photo at sewdarncuteembroidery@gmail.com within two days, and we’ll make it right.
Other Questions
How can I contact you?
We’d love to hear from you! Email us at sewdarncuteembroidery@gmail.com or fill out our contact form.
Do you offer wholesale?
Yes! If you’re interested in wholesale orders, please reach out to us for pricing and details.
Where can I follow you on social media?
Stay connected with us on Instagram/Facebook/TikTok (links on home page) for new arrivals, sales, and behind-the-scenes content!